在職場上常常要用到 Email 溝通，如何寫出一封得體的Email卻令人非常頭痛，一封合格的英文Email就更難了。其實要寫出一封易讀易懂的Email最重要是將句子“K-I-S-S” 即是“Keep It Short and Simple”的縮寫，意即盡量簡短。

一. 問候

1.Howhave you been? 最近好嗎？

2.Howis your new project going on? 你案子進(jìn)行還順利嗎？

3.Hopeyou have a good trip back. 希望你旅途愉快。

二. 行動

1.Isuggest we have a con-call tonight at 9:30pm. Please let me know ifthe time is okay for you and Ben. 我建議我們今晚九點半電話會議，你和Ben有沒有空？

2.Iwould like to call a meeting in the afternoon about our annual plan.今天下午我建想就年度計劃開會討論一下。

3.Iwant to talk to you over the phone regarding the new project.我想跟你電話討論新項目。

三. 咨詢信息/反饋/建議

1.Shallyou have any problem accessing the folders, please let me know.如果開啟文件有問題請和我聯(lián)系。

2.Thankyou and look forward to having your opinion on budget.謝謝你，希望能聽到更多你對預(yù)算建議。

3.Feelfree to give your comments. 請隨時提出您的建議。

4.Pleasecall me if you have any questions. 有任何問題，歡迎打電話給我。

5.Yourcomments and suggestions are welcome! 歡迎您提供建議！

6.Itwould be nice if you could provide a bit more information on theuser's behavior. 您若是能夠就用戶行為方面提供更多的信息就太好了！

7.Atyour convenience, I would really appreciate you looking into thismatter/issue. 如果可以，我希望你能仔細(xì)審查這件事。

四. Give feedback 意見反饋

1.Pleasesee comments below. 請看以下'的評論。

2.Myanswers are in blue below. 我的回答已用紅字表示。

3.Iadd some comments to the document for your reference.我在文件上添加了一些備注，僅供參考。

五. Attachment 附件

1.Iattach the evaluation report for your reference. 我附加了評估報告供您閱讀。

2.Attachedplease find today's meeting notes. 今天的會議記錄在附件里。

3.Forother known issues related to individual features, please seeattached release notes. 其他個人特征方面的信息詳見附件。

六.講述事件/緣由

1. I am writing to confirm /enquire/inform you… 我寫信時要確認(rèn)/詢問/通知你。。。

2. I am writing in reference to … 我寫這封信是關(guān)于 …

3.We hear from…（已知道對方的問題） 我方得知。。。

4. In response to your letter…（回覆對方的詢問） 回覆您的來信。。。

5. Thank you for your email. 謝謝你的來信。

6. Thanks for your reply. 謝謝你的回覆。

7. Thank you for sending me… 謝謝你寄給我。。。

8. Your prompt response will be most appreciated.很感激你快速的答覆。

9. I would appreciate your kindest understanding with/regarding this matter. 我很感激你對這件事情的理解。

10. Thank you for your time and consideration. 感謝您的寶貴時間。

11. Thank you for reaching out to us regarding … 感謝您主動聯(lián)絡(luò)我們。。。

12. Please convey my thanks to all the staff involved, they certainly did an excellent job. 請傳達(dá)我的謝意給有關(guān)的同事，他們真的做得很好

13. Thank you so much for inviting me. 非常感謝您邀請我。

14. Thank you very much for everything you’ve done for me. 謝謝你為我做的一切。

15. I would appreciate your kindest understanding with/regarding this matter. 我很感激你對這件事情的理解。

七.Reschedule、Postpone“更改、延后會面” 

1. Can we make our appointment a little later? 我們的約會可以往后延期嗎？

2. Could you change the schedule for me? 您能幫我更改日程嗎?

3. Would you like to reschedule the appointment? 您要重訂會面時間嗎？

4. I prefer not to postpone the schedule. 我比較傾向不要延后行程。

5. My proposal is that… 我的提議是。。。

6. Here is what I propose… 以下是我的提議。。。

7. Reply“回覆”1. Please answer promptly. 請立即回覆。

8. Please keep me informed on the matter.請隨時讓我知道這件事的發(fā)展。

9. We still feel sorry for the trouble that has caused you much inconvenience. 我們?nèi)匀缓鼙笇δ斐蛇@么多不方便的困擾。

10. We reiterate that we will make every effort to avoid similar mistake in our future transactions. 我們重申我們會盡一切努力，去避免未來處理事務(wù)時發(fā)生類似的錯誤。

11. Hoping that this will not cause you too much trouble. 希望不會為您帶來太多的麻煩。

12. We are sorry for any inconvenience caused. 對于產(chǎn)生任何不便，我們感到抱歉。

八.Ending“結(jié)束語”

1. be looking forward to …（期待語句） 靜待得到。。。

2. Please tell… us…（要求語句） 請告訴。。。我。。。

3. Will you please…（詢問語句） 能請您。。。

4. I look forward to hearing from you. 我很期待能夠收到您的回覆。

5. We solicit your close cooperation with us in this matter. 我們懇求您對于此一事件能給予協(xié)助和合作。

6. We hope to be of service to you and look forward to your comments. 以上希望能對您有所幫助，也靜待您的指教(意見)。

7. Please call me any time if you have any questions. 如果你有任何問題，歡迎您隨時打電話給我。

8. Looking forward to entering into a business relationship with you. 期待與貴公司建立合作關(guān)系。

9. We look forward to the pleasure of hearing from you. 我們期待您的回音。

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